Privacy Policy

Last Updated: June 21, 2026

1. Introduction

Welcome to Yoga with Hannah Louise. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book classes, make payments, complete health questionnaires, or contact us.

2. Data Controller

Yoga with Hannah Louise
New Park Centre, New Park Road, Chichester, PO19 7XY
Email: yogawithhannahlouise@gmail.com
Phone: 07545 912092

3. Information We Collect

Information You Provide

When you use our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Postal address (if required)

  • Emergency contact details

  • Booking information

  • Payment-related information

  • Health and medical information provided in our health questionnaire

  • Any information you provide when contacting us

Payment Information

Payments are processed by a secure third-party payment provider. We do not store your full payment card details on our servers.

Automatically Collected Information

We may collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookies and similar technologies

4. How We Use Your Information

We use your information to:

  • Manage class bookings and appointments

  • Process payments

  • Communicate regarding bookings and classes

  • Assess suitability for yoga participation

  • Ensure your health and safety during classes

  • Respond to enquiries

  • Comply with legal obligations

  • Improve our website and services

  • Send marketing communications (where consent has been given)

5. Health Information

As part of our booking process, we may ask you to complete a health questionnaire.

Health information is classified as special category personal data. We process this information only:

  • With your explicit consent;

  • To assess your suitability for participation;

  • To help ensure your safety during classes;

  • To respond appropriately in an emergency.

You may withdraw your consent at any time, although this may affect our ability to provide certain services.

6. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract (to provide booked services)

  • Legal obligations

  • Legitimate interests (business administration and service improvement)

  • Consent (for marketing communications and health information)

7. Sharing Your Information

We may share information with:

  • Payment processors

  • Booking and scheduling software providers

  • Website hosting providers

  • Professional advisers (accountants, legal advisers)

  • Regulatory authorities where legally required

We do not sell your personal information.

8. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services;

  • Meet legal and accounting requirements;

  • Resolve disputes;

  • Enforce our agreements.

Health information will be retained only for as long as reasonably necessary for safety and legal purposes.

10. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with the Information Commissioner's Office (ICO)

11. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can manage cookie preferences through your browser settings.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services for booking and payment processing. We are not responsible for the privacy practices of those third parties.

13. Children's Privacy

Our services are not intended for children under 16 without parental or guardian consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact:

Yoga with Hannah Louise
Email: yogawithhannahlouise@gmail.com
Phone: 07545 912092
Address:New Park Centre, New Park Road, Chichester, PO19 7XY